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The Alpine Clinic

Orthopedics • Franklin, NH

★★★★☆4.0/525 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4/5 (22 reviews)
  • RateMDs: 3.8/5 (2 reviews)
  • WebMD: 5/5 (1 review)

What patients say

Patients praise

  • highly skilled surgical care, particularly for orthopedic and sports-related injuries
  • compassionate and human-focused communication from some doctors
  • effective post-surgical physical therapy outcomes
  • successful pain relief following procedures

Common complaints

  • complaints regarding administrative and booking practices, including long wait times
  • reports of unprofessional or rude staff interactions
  • inconsistencies in physical therapy competence
  • occasional dissatisfaction with individual physician bedside manner

In patients' words

"Dr. Chen was the surgeon for both of my knee surgeries and he was excellent both times. ... Each time I was treated with kindness and compassion absent from my other hospital adventures."

— Physical Therapy Near Me (patient review)

"Dr. O'Neil is a condescending unrealistic man, go somewhere else."

— Birdeye (patient review)

"Terrible booking practices. Not… patient centric. If you like to wait for hours for good care, this is your place!"

— Yelp (patient review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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