Family Medicine in Framingham, MA - Primary Care
Primary Care • Framingham, MA
Ratings by platform
- WebMD (Dr. Sanjeev Sharma): 4.5 out of 5 (78 ratings)
- Healthgrades (Dr. Stephen Buchanan): 4.2 out of 5 (23 reviews)
- Vitals (Dr. Nicholas W. Phillips): 4.4 out of 5 (22 ratings)
- Healthgrades (Dr. Seung Lee): 4.5 out of 5 (4 reviews)
- Vitals (Dr. Sanjeev Sharma): 4.4 out of 5 (81 ratings (19 written reviews))
- US News (Dr. Sanjeev Sharma): 5/5 patient experience (334 reviews)
- Healthgrades (Dr. Meredith Martin): 5.0 out of 5 (4 reviews)
- Mass General Brigham directory (example providers): 4.7 to 4.9 stars (examples shown) (78–243 ratings / 31–100 reviews (examples shown))
What patients say
Patients praise
- Thoughtful/compassionate bedside manner and caring follow-up
- Explained conditions and treatments clearly
- Friendly, efficient office/front desk experiences
- Short wait times / not rushed appointments
- Good coordination of ongoing care and referrals (examples)
Common complaints
- Empathy/cultural sensitivity concerns in clinician behavior (including harsh or dismissive communication)
- Long phone wait times / hard to reach the office
- Administrative friction (referrals, billing, and scheduling difficulties)
- Delays/very long waits and disorganization (forgot to check in)
- Inaccurate information and difficulty getting prescribed medication (practice coordination issues)
In patients' words
"“I have been a patient for years. He is extremely knowledgable and caring… He is thorough, caring, and willing to give me the time… follows up with me at home.”"
— Vitals review for Dr. Nicholas W. Phillips"“Excellent experience! Front desk is friendly and helpful. There was no wait… Dr. Lee has great bedside manner.”"
— Healthgrades review for Dr. Seung Lee"“One of the worst doctors ever… lack of empathy and care… repeatedly talking about death… I would never ever recommend him to anyone.”"
— Healthgrades review for Dr. Stephen Buchanan"“Terrible… you gonna waste so much time… waited for an hour and they told me they had forgotten to check me in.”"
— Loc8NearMe review for Tufts Medical Center Primary and Specialty Care – Framingham"“Terrible… I’ve been on hold for over two hours today because nobody will answer the phone.”"
— Loc8NearMe review for Tufts Medical Center Primary and Specialty Care – Framingham"“Inaccurate information… refused to assist me with my prescribed medication… I lost 4 months trying to get the medicine.”"
— LocalityBiz review for Tufts Medical Center Primary and Specialty Care – FraminghamMore clinics in Framingham
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