Charles River Medical Associates | Healthcare Designed ...
Primary Care • Framingham, MA
Ratings by platform
- Apple Maps (Yelp data): 1.9/5 stars (18 reviews)
- Yelp: 2.6/5 stars (47 reviews (brand-wide))
What patients say
Patients praise
- Specific doctors are described as thorough, kind, and knowledgeable
- Helpful nursing and medical assistant staff in certain experiences
- Some patients report efficient processing and good facility experiences
- Long-term patient relationships (10+ years) with positive outcomes
Common complaints
- Long wait times
- Perceived poor bedside manner (arrogance, lack of empathy, dismissiveness)
- Difficulties with phone communication and getting appointments
- Concerns regarding billing practices and insurance issues
- Perception of rushed visits and lack of thorough care
In patients' words
"Charles River Medical Associates, in general, provides extremely poor service. If you can, you really should avoid this medical practice."
— LocalityBiz review"I been a patient for so many years and have the best office experience and the best type of care and the greatest care quality I recommend doctor Gdula and his staff."
— Yahoo Local review"I see Dr. Kommineni and her NP Brett, they are both extremely thorough and kind. Dani at the front desk always tries her best to get you in asap..."
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