MetroWest Physician Services OB/GYN
OB-GYN • Framingham, MA
What patients say
Patients praise
- Individual physicians are often praised for their medical care and expertise
- Some patients report positive, compassionate, and helpful experiences with the medical team during visits
Common complaints
- Administrative and scheduling issues, including long hold times for appointments and difficulty reaching the office
- Reports of rude, unprofessional, or dismissive behavior by office staff, including receptionists, medical assistants, and nurses
- Concerns regarding the cleanliness of the clinical environment, such as mishandling of medical samples
- Frustration with long wait times and delays in urgent care access
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