MetroWest Physician Services OB/GYN - Framingham
OB-GYN • Framingham, MA
Ratings by platform
- Healthgrades (Dr. William Brazer): 4.6 out of 5 stars (based on 25 reviews) (25 reviews)
- Zocdoc (Dr. William Brazer): 5 out of 5 stars (based on 11 reviews) (11 reviews)
- WebMD (Practice Level): Not specifically rated (single negative review mentioned) (1 review)
What patients say
Patients praise
- Individual physicians are often praised for their medical care and expertise
- Some patients report positive, compassionate, and helpful experiences with the medical team during visits
Common complaints
- Administrative and scheduling issues, including long hold times for appointments and difficulty reaching the office
- Reports of rude, unprofessional, or dismissive behavior by office staff, including receptionists, medical assistants, and nurses
- Concerns regarding the cleanliness of the clinical environment, such as mishandling of medical samples
- Frustration with long wait times and delays in urgent care access
In patients' words
"The medical assistant that roomed me Was very unprofessional Had no bedside manner. The nurse asked me to leave a urine sample and there were six other samples still left from throughout the day that no one had yet processed. It was kind of disgusting."
— Healthgrades (Patient review for Dr. William Brazer)"Terrible experience – I strongly recommend avoiding this practice. I’ve been a patient since 2019... I’ve had nothing but issues since. There have been consistent problems with appointment scheduling, and I had to wait over a year for my annual appointment."
— WebMD (Patient review for Metrowest Physician Services)"Extremely unprofessional. Nurse Anne Marie belittled me and was dismissive of my medical concerns. Zero on patient care."
— BirdEye (Patient review for Cochituate OB/GYN)More clinics in Framingham
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