Gastroenterology Services Framingham, MA | MetroWest Medical ...
Gastroenterology • Framingham, MA
Ratings by platform
- HospitalStats.org: Below average (Not specified (aggregate rating))
- US News (Dr. Steven N. Fine): 5/5 (60)
- US News (Dr. Frank R. Malkin): 4/5 (42)
- US News (Dr. Jaime A. Oviedo): 5/5 (35)
What patients say
Patients praise
- Individual gastroenterologists often receive high ratings from patients for bedside manner and clarity of explanations
- Many affiliated gastroenterologists have 20+ years of experience
Common complaints
- Allegations of unsafe working conditions and inadequate staffing by nursing staff
- Reports of poor communication by medical staff and nurses
- Complaints regarding slow response times to patient needs
- Reports of unhygienic or noisy facilities
- Instances of perceived neglect and poor care coordination in hospital settings
In patients' words
"Spent 10 hrs in ER with a broken Femur bone before getting admitted. ... From then on was neglected by the nurses, they hardly ever answered my buzzer. ... The room was a complete dump with the laundry basket over flowing on the floor."
— HospitalStats.org (Patient Story)"We’re setting up these nurses to fail. ... And it’s all about numbers and money for the hospital, and that’s not fair to the patients. It’s not fair to the nurses."
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