Metrowest Ear Nose & Throat Associates
Allergy & Asthma • Framingham, MA
Ratings by platform
- Zocdoc: 4.8/5 (30 reviews)
- Healthgrades (9 reviews)
What patients say
Patients praise
- Some individual physicians have high ratings for bedside manner and professionalism
- Positive feedback regarding clear explanations during exams
Common complaints
- Reports of rude, unprofessional front desk staff
- Difficulties with scheduling appointments
- Complaints about billing practices
- Concerns that staff does not listen or explain conditions well
In patients' words
"Rude staff, they have no hesitation talking about patients in front of other patients."
— Yelp/Yahoo Local"Dr Wilson and staff are very attentive and professional. Dr Wilson clearly explains what she is doing during her exam and treatment."
— Metrowest Ear Nose & Throat Testimonials page"Avoid this place until they get new front desk staff. I called to ask a question and was yelled at on the phone for over 5 minutes for no reason."
— MapQuest/Yahoo LocalMore clinics in Framingham
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