Podiatry - CHCFHC - Community Health Connections
Podiatry • Fitchburg, MA
Ratings by platform
- Recovery.com and other business aggregators: General facility ratings range between 3.1 and 3.4 out of 5 across various platforms (~150 reviews cited on some platforms)
- WebMD (specific to Dr. David Kaufmann): 5/5 (based on 1 rating) (1 review)
What patients say
Patients praise
- Some staff members described as polite and caring
Common complaints
- Difficulty contacting the facility or getting calls back
- Long hold times on the phone
- Appointment scheduling issues and perceived inflexibility with late arrivals
- Concerns about office communication and follow-up processes
In patients' words
"The NEW way they answer the phone leaves you hanging on for more time that it would take to drive there. Trying to make contact with someone is near impossible. In ANY Department."
— OpenGovNY (User review)"Truly horrible, can't get in touch for a refill, they don't respond to the pharmacy..."
— Yelp (User review)"I walked in and was standing at the counter for a solid minute or two, while the woman at the computer was talking to her coworker. Then I tried to check in. She tells me she so sorry but because I'm more than 10 minutes late I will have to reschedule."
— LocalityBiz (User review)More clinics in Fitchburg
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