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Rivas Medical Weight Loss

Weight-Loss Services • Fairfax, VA

What patients say

Patients praise

  • effective, rapid weight loss results reported by many patients
  • personalized or professional guidance from staff in some instances
  • supportive and encouraging atmosphere in certain practices
  • high satisfaction with individual providers or specific programs reported by some users

Common complaints

  • reports of rude, condescending, or apathetic staff and management
  • difficulties with contracts, billing, or refund policies
  • complaints about high costs and requirements to purchase specific products or expensive diet plans
  • poor communication, including lack of follow-up or ignored inquiries
  • concerns about the lack of direct physician involvement in some centers despite their names
  • administrative disorganization, such as outdated documentation methods or lost records

In patients' words

"A completely outdated, poorly-managed and money-hungry business that does not care about patient outcomes... Susan, the owner, is rude and apathetic and never apologizes for her and her staff's incompetence."

— Nutrifinder review regarding BeLite Medical Center

"What sets her apart is the way she treats her patients—not just as patients but as friends. She takes the time to understand you on a personal level, offering guidance and support that feels both genuine and compassionate."

— Prima Weight Loss website testimonial

"I found it to really be a ploy to get people to purchase their bigger plans. The second I walked in, they were showing me other plans I should purchase. Also, none of the diet plans are possible without buying their expensive shakes."

— Unilocal review regarding Physicians Weight Loss Fairfax

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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