Home | Fairfax Radiology Centers, LLC
Radiology • Fairfax, VA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.9/5 star average across various locations on Birdeye/Google (5,724 (Reston-Herndon location))
- Better Business Bureau: D- (BBB rating) (Not specified (noted multiple complaints))
What patients say
Patients praise
- Courteous and professional staff and technicians
- Clean and modern facilities
- Efficient scheduling and appointment process in many instances
- Positive clinical experiences for procedures like biopsies
Common complaints
- Billing disputes and lack of transparency in costs
- Issues with administrative/reception efficiency and organization
- Complaints regarding slow response to billing inquiries and collections processes
- Delays in receiving test results or imaging reports
In patients' words
"I wish I can give them cero star. I went for a MRI and they ended up charging me for 2, and some administrative fees that my insurance won't cover, and on top of that because I didn't pay them in a month they sent me for collection..."
— Birdeye (User review)"The staff is very courteous and efficient. It was very easy to schedule an appointment. I highly recommend their services."
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