Orthopedic Specialist in Fairfax VA Treating Pain Injury Arthritis
Sports Medicine • Fairfax, VA
Ratings by platform
- Birdeye (Town Center Orthopaedics): 4.9/5 (1,244 reviews)
- Healthgrades (Dr. Mark McMahon): 4.6/5 (83 reviews)
- WebMD (Dr. Robin West): 5.0/5 (47 ratings)
- WebMD (Dr. Jeff Schulman): 4.5/5 (20 ratings)
What patients say
Patients praise
- Highly skilled and professional surgeons
- Clear explanations of injuries and treatment plans
- Compassionate patient care and bedside manner
- Access to comprehensive on-site services like physical therapy and imaging
Common complaints
- Long wait times for appointments and in-office visits
- Difficulties with communication, including AI phone systems and follow-up issues
- Administrative and billing issues, including disputed balances and difficulties obtaining medical records
- Unsatisfactory experiences with physician assistants compared to physicians
In patients' words
"It is not possible for me to say enough good things about Dr. McMahon. These hip replacements changed the quality of my life. He is knowledgeable, professional and clearly extraordinarily skilled."
— Healthgrades review for Dr. Mark McMahon"I have tried multiple ways to obtain my images/x-rays from Ortho VA... multiple phone calls... my medical record... NO images. I paid for the images to let me have them... need my images to take with..."
— BBB customer complaint against OrthoVirginia"The Doctor was very pleasant, upbeat and explained what was going on with my injury and to stay off my foot and let it heal."
— Yelp review for OrthoVirginia FairfaxMore clinics in Fairfax
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