Inova Vascular - Fairfax
Vascular Surgery • Fairfax, VA
Ratings by platform
- Inova Official Website: 4.9 out of 5 stars (based on 1,114 ratings and 492 comments for the clinic) (1,114 ratings)
- Healthgrades (Dr. Paul White): 4.8 out of 5 stars (13 ratings)
- Healthgrades (Dr. Kendal Endicott): 5.0 out of 5 stars (35 ratings)
- WebMD Care (Dr. Maseer Bade): 4.5 out of 5 stars (45 ratings)
What patients say
Patients praise
- High praise for physician professionalism, knowledge, and bedside manner
- Patients report feeling heard and respected by vascular surgeons
- Effective and clear communication regarding procedures and treatment plans
- High satisfaction with clinical and surgical outcomes
Common complaints
- Occasional patient reports of rushed appointments or interruptions during consultations
- Significant dissatisfaction with Inova’s centralized billing and collection practices, including disputes over insurance charges and difficulties resolving billing errors
- Patient frustration with customer service regarding administrative and billing support
In patients' words
"Dr. Bade is the consummate professional... Caring, compassionate, excellent bedside manner."
— WebMD Care user review"Dr Endicott was caring, listened attentively and explained everything in easy to understand language."
— Healthgrades user review"Healthcare/treatment was very good. Business systems, customer service and just doing the right thing are where Inova falls down hard."
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