Inova Weight Loss Services
Weight-Loss Services • Fairfax, VA
Ratings by platform
- Inova Official Website (Press Ganey): 4.9 out of 5 (4903 ratings)
- ObesityHelp: 4.6 out of 5 (88 ratings)
What patients say
Patients praise
- Successful long-term weight loss results for many patients
- Some surgeons and medical providers are viewed as highly skilled and caring
- Well-structured, comprehensive bariatric programs
- Positive hospital experiences for some patients
Common complaints
- Difficult or incompetent administrative and office staff responsiveness
- Issues with billing, coding errors, and collections processes
- Difficulty contacting providers and poor follow-up care for some patients
- Frustrating, unreliable phone systems
In patients' words
"This team did wonders for me, my body and overall health. September 2019 I had surgery I have been able to keep off 160 pounds! ... I am thankful for this team and their in depth processes."
— BusinessYab review"Initially they were on point, but when it comes to continuing care there is much to be desired. ... an impossible to navigate phone system that genuinely does not work half the time..."
— LocalityBiz review"What a horrible experience. I went through the pre-surgery checklist with this firm, scheduled everything ... then two weeks before surgery date ... they still wouldn't move forward with surgery..."
— ObesityHelp reviewMore clinics in Fairfax
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