Palliative Care | Inova
Hospice and Palliative Medicine • Fairfax, VA
Ratings by platform
- Better Business Bureau (for Inova Fairfax Medical Campus): 1/5 stars (based on 1 specific negative review) (N/A (general review platform rating))
- Yelp (for Inova Fairfax Hospital): N/A (low overall rating noted) (34 reviews (total for hospital))
What patients say
Patients praise
- Compassionate and caring support from palliative care teams
- Effective management of pain and symptoms for serious illnesses
- Valuable emotional, social, and spiritual support for patients and families
- Improved quality of life and continuity of care
Common complaints
- Concerns regarding administrative and billing processes at Inova Fairfax Medical Campus
- General negative sentiment toward the broader hospital system's customer service and business operations
In patients' words
"The palliative care doctor was so caring and personable and provided great continuity of care. She made a difference. The palliative care team knows the history of the medications, treatments and symptoms."
— Inova Palliative Care Patient Testimonial"This team was very kind and helpful when my mom was in ICU slipping away from us. Thank you for all you do."
— Facebook user review of Inova Fairfax Hospital palliative/ICU care"healthcare/treatment was very good. Business systems, customer service and just doing the right thing are where Inova falls down hard."
— Better Business Bureau customer review of Inova Fairfax Medical CampusMore clinics in Fairfax
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