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MercyOne Des Moines Emergency Care

Emergency Medicine • Des Moines, IA

What patients say

Patients praise

  • Compassionate and skilled care in specific emergency instances
  • Helpful staff during stressful medical situations
  • Successful treatment outcomes in critical cases

Common complaints

  • Difficulty with hospital billing and payment systems
  • Concerns regarding staff knowledge and quality of care
  • Reports of poor communication from medical staff
  • Overall low star ratings from patients

In patients' words

"MercyOne ER physicians and nurses were absolutely amazing! Knowledge, skill. care, and compassion along with quick action following a stroke saved my life!"

— MyHospitalNow.com testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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