MercyOne Des Moines Emergency Care
Emergency Medicine • Des Moines, IA
Ratings by platform
- Birdeye (Emergency Care location): 1.9/5 stars (163 reviews)
- Birdeye (Medical Center): 2.6/5 stars (370 reviews)
What patients say
Patients praise
- Compassionate and skilled care in specific emergency instances
- Helpful staff during stressful medical situations
- Successful treatment outcomes in critical cases
Common complaints
- Difficulty with hospital billing and payment systems
- Concerns regarding staff knowledge and quality of care
- Reports of poor communication from medical staff
- Overall low star ratings from patients
In patients' words
"MercyOne killed my husband. He had young doctors and traveling nurses that did not know what they were doing. No one would give me answers."
— Birdeye review (Theresa H.)"MercyOne ER physicians and nurses were absolutely amazing! Knowledge, skill. care, and compassion along with quick action following a stroke saved my life!"
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