Live
Read now
Emergency Medicine' - Find a Physician or Specialist logo

Emergency Medicine' - Find a Physician or Specialist

Emergency Medicine • Des Moines, IA

★☆☆☆☆1.0/530 reviews across 1 platforms

Ratings by platform

  • Healthgrades, Vitals, WebMD, U.S. News & World Report: Ranges from 1.0/5.0 to 5.0/5.0 across various platforms for individual physicians (Varies significantly by physician, from a few to 30 reviews per profile)

What patients say

Patients praise

  • Thorough explanation of conditions and treatments
  • Effective and prompt clinical assessment
  • Compassionate and attentive bedside manner
  • Helpful in resolving urgent medical concerns

Common complaints

  • Perceived lack of empathy or bedside manner
  • Patients feeling dismissed or unheard regarding symptoms
  • Concerns about thoroughness of examinations or diagnostic tests
  • Frustration with communication and follow-up care

In patients' words

"He didn’t draw any labs and barely listened to my lung sounds... Doctor told me I wasn’t dying and ‘why did I want to be in the hospital so bad’."

— Healthgrades review of Dr. Kevin Pothoven

"Dr. Poole had excellent bedside manners, took the time needed to really listen and interact, did what was needed medically to help resolve why I was in the ER; simply put, I was in great hands."

— Healthgrades review of Dr. James Poole

"Very dismissive. Brushed my daughters’ persistent fever off and we drove home. I turned right back around once we got home as my daughter’s fever was 105!"

— WebMD review of Dr. Timothy Gerdis

"Dr. Dirks demonstrated exceptional attentiveness and compassion when he recognized a patient in distress... Taking the time to actively listen to the patient’s concerns, Dr. Dirks not only addressed the immediate symptoms but also reassured the patient and their family."

— ApolloMD clinician spotlight for Dr. Eric Dirks

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

More clinics in Des Moines

Emergency Department at Broadlawns Medical Center | 24/7 Care

★★★☆☆3.2/5(39 reviews · 1 platforms)

Patients praise: Compassionate and caring nursing and medical staff reported by some patients · High patient recommendation rates reported on major health rating platforms.

Des Moines, IAEmergency Medicinemixed

MercyOne Des Moines Emergency Care

★★☆☆☆2.4/5(533 reviews · 2 platforms)

Patients praise: Compassionate and skilled care in specific emergency instances · Helpful staff during stressful medical situations.

Des Moines, IAEmergency Medicinemixed

Physical Therapy

★★★★★5.0/5(1,089 reviews · 3 platforms)

Patients praise: Highly professional, kind, and knowledgeable staff · Personalized one-on-one care and effective communication.

Des Moines, WAPhysical Therapypositive

Physical Therapy in Des Moines | The Iowa Clinic

★★★★★5.0/5(181 reviews · 1 platforms)

Patients praise: attentive and caring staff · knowledgeable and professional therapists.

Des Moines, IAPhysical Therapypositive

Sean Liu Orthodontics | Expert Orthodontic Care in WA

★★★★★5.0/5(173 reviews · 2 platforms)

Patients praise: Professional and caring staff · Effective orthodontic results for both adults and children.

Des Moines, WAOrthodonticspositive

Des Moines Dental Care: Welcome | Des Moines, Washington

★★★★★5.0/5(63 reviews · 1 platforms)

Patients praise: Professional and kind staff · Efficient service and timely appointments.

Des Moines, WADentistrypositive

See all clinics in Des Moines →

Comparing your options?

Browse other clinics in Des Moines, or filter by state and specialty to compare patient ratings.

More clinics in Des Moines