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The Iowa Clinic

Pediatrics • Des Moines, IA

★★★★★4.5/511 reviews across 1 platform

Ratings by platform

  • Birdeye (The Iowa Clinic Pediatrics - West Des Moines Campus): 4.5/5 (11 reviews)

What patients say

Patients praise

  • Knowledgeable, caring, and compassionate physicians
  • Excellent bedside manner with children
  • Efficient online scheduling and check-in processes
  • Staff professionalism and friendliness
  • Physicians do not make patients feel rushed

Common complaints

  • Difficulty scheduling same-day appointments for non-routine illness
  • Challenges with administrative processes (e.g., appointment scheduling errors)
  • Perception of overextended capacity in certain locations

In patients' words

"Dr. Pelzer is a knowledgeable, patient and fun pediatrician... Always listens to us and values our input as parents. Highly recommend him as a pediatrician."

— Patient reviews on Birdeye/LocalityBiz

"I have NOTHING but good things to say about [the doctor]. He has a true passion for the kiddos he sees... In saying that however, if you need to be seen for any issue other than your scheduled check ups and vaccinations you will most likely be out of luck."

— Patient review on LocalityBiz

"The front desk works hard to fit us in as soon as possible... Dr. Secory has been our family’s pediatrician for years, and we love that he’s now in this location. The wait times are typically very short, and we never feel rushed."

— Patient review on LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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