Wound Care Treatment Worcester, MA | Saint Vincent Hospital
Wound Care • Charlestown, MA
Ratings by platform
- Birdeye: 4.4 out of 5 stars (based on 28 reviews) (28 reviews)
- U.S. News & World Report: 2 out of 5 stars (patient experience category)
What patients say
Patients praise
- Recognized as high-performing in multiple adult procedures and conditions
- Awards for coronary intervention and outpatient orthopedic surgery excellence
Common complaints
- Persistent allegations from nursing staff regarding understaffing leading to patient safety risks
- Reports of delayed or missed care, including medication administration and dialysis
- Concerns regarding patient falls and the development of preventable conditions like bedsores
- Specific federal investigations citing inadequate staffing as a cause for patient harm and deaths
- Reports of retaliatory management practices against nurses raising concerns
In patients' words
"Nurses at Saint Vincent Hospital in Worcester allege that cost-saving measures are causing pervasive lapses in care, including two patients dying after failing to receive potentially life-saving dialysis."
— The Boston Globe"Just days before LeBlanc appeared on the podcast, the US Centers for Medicare and Medicaid Services notified the hospital that inadequate nurse staffing was putting patients at serious risk of harm. The federal agency found lapses in care affected five patients, three of whom died, according to public records."
— The Boston GlobeMore clinics in Charlestown
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