Charlestown Community Health Center
Obstetrics and Gynecology • Charlestown, MA
Ratings by platform
- Mass General Brigham Physician directory: 4.9 out of 5 stars (94 ratings)
What patients say
Patients praise
- General positive patient ratings for individual primary care physicians within the network
Common complaints
- Poor communication and difficulty getting responses to messages
- Long wait times and confusing check-in/check-out processes
- Perceived unprofessionalism or lack of helpfulness among front desk/administrative staff
- Difficulty with medication refills and appointment management
In patients' words
"I have never felt well cared for while a patient at this clinic and I strongly recommend looking elsewhere for primary care."
— LocalityBiz review"As a patient, the doctors have knowledge, but the system of checking patients in and out is very confusing."
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