MGH Charlestown Community Health Center Treatments & ...
Podiatry • Charlestown, MA
Ratings by platform
- Mass General Brigham Doctors website: 4.9 out of 5 stars (based on 94 ratings for the internal medicine department) (94 ratings for internal medicine)
- Vitals.com: Varies between 3.4 and 4.8 across different metrics (Not explicitly stated as a total count)
What patients say
Patients praise
- Positive experiences with doctors, nurses, and clinical staff
- Appreciation for the quality of medical care provided
- Convenient neighborhood location
- Effective and compassionate care for complex health conditions
Common complaints
- Difficulties with prescription refills and communication with staff
- Long wait times and confusing check-in/out processes at the front desk
- Reports of perceived rudeness or unhelpfulness among front-desk staff
- Concerns regarding billing practices and unexpected charges
In patients' words
"Extremely polite and helpful workers at front desk. Dr.s, Nurses and entire staff take very good care of you."
— LocalityBiz User Review"Every month I take less than the prescribed amount because without fail there is a problem EVERY SINGLE MONTH refilling a prescription... The receptionist is rude... and doesn’t forward messages for the doctor or nurse to call back."
— LocalityBiz User ReviewMore clinics in Charlestown
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