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MGH Charlestown Community Health Center

Podiatry • Charlestown, MA

★★★★★4.9/594 reviews across 2 platforms

Ratings by platform

  • Mass General Brigham Doctors website: 4.9/5 (94 reviews)
  • Vitals.com

What patients say

Patients praise

  • Positive experiences with doctors, nurses, and clinical staff
  • Appreciation for the quality of medical care provided
  • Convenient neighborhood location
  • Effective and compassionate care for complex health conditions

Common complaints

  • Difficulties with prescription refills and communication with staff
  • Long wait times and confusing check-in/out processes at the front desk
  • Reports of perceived rudeness or unhelpfulness among front-desk staff
  • Concerns regarding billing practices and unexpected charges

In patients' words

"Extremely polite and helpful workers at front desk. Dr.s, Nurses and entire staff take very good care of you."

— LocalityBiz User Review

"Every month I take less than the prescribed amount because without fail there is a problem EVERY SINGLE MONTH refilling a prescription... The receptionist is rude... and doesn’t forward messages for the doctor or nurse to call back."

— LocalityBiz User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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