Charlestown Community Health Center
Pediatrics • Charlestown, MA
Ratings by platform
- Mass General Brigham Provider Profiles: 5.0/5 (50 reviews)
- Yelp (5 reviews)
What patients say
Patients praise
- high-quality care from doctors and nurses
- professional staff in clinical interactions
- comprehensive range of services
- supportive and helpful approach to chronic care management
Common complaints
- administrative communication issues (delays, unresponsiveness)
- difficulties with prescription refills
- long wait times/check-in process confusion
- billing and financial transparency concerns
In patients' words
"Abysmal communication. Time sensitive and important messages on patient gateway are viewed by staff and then ignored for weeks."
— LocalityBiz review"I suffer from severe chronic pain and these care givers angels of mercy have bent over backwards to help find ways to deal with the I can talk to any staff member and they are willing lend a helping hand"
— A-Better-Place review"MGH Charlestown is very well managed. Staff is very professional. The doctors are great. Very patient and..."
— Yelp reviewMore clinics in Charlestown
Pediatrics in Charlestown, MA - Primary Care | Specialists | Physicians
Patients praise: Patient-centered care and listening to parents and children · Kind, empathetic, and professional physicians.
NEW Health Center
Patients praise: Some patients report excellent clinical care for pediatrics · Accessibility and ability to get appointments quickly compared to other clinics.
Charlestown Urgent Care
Patients praise: Prompt and attentive staff members · Professional and compassionate doctors who take time to listen.
Nutrition and Wellness Service
Patients praise: Highly rated individual practitioners in the Charlestown area · Significant positive health improvements reported by clients.
Charlestown Community Health Center
Patients praise: General positive patient ratings for individual primary care physicians within the network.
MGH Charlestown Community Health Center
Patients praise: Positive experiences with doctors, nurses, and clinical staff · Appreciation for the quality of medical care provided.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Pediatrics clinics, or filter by state and specialty to compare patient ratings.