Charlestown Urgent Care – We are here when you need us.
Urgent Care • Charlestown, MA
Ratings by platform
- Birdeye: 4.9 out of 5 stars (128 reviews)
- Yahoo Local: 5 out of 5 stars (7 reviews)
What patients say
Patients praise
- Prompt and attentive staff members
- Professional and compassionate doctors who take time to listen
- Efficient service with minimal wait times
- Clean and comfortable waiting environment
- Personalized care, including doctors directly assisting with patient intake
Common complaints
- Occasional delays or unclear communication regarding lab test results
- Reports of potential misdiagnosis and inappropriate prescription of antibiotics without proper testing
- Limitations in treating severe injuries requiring more specialized care
In patients' words
"The doctor was informative, compassionate, and genuinely seemed to care about my daughter’s health. I’m so grateful for the care we received and would absolutely return in an emergency without hesitation."
— LocalityBiz Review"I felt that the doctor was incredibly quick to diagnose me with something I didn’t have and not test for all the obvious options... He was also very fast to prescribe me antibiotics I didn’t need."
— LocalityBiz Review (Negative experience)"While everyone funneled in, Dr. Aurora came out herself and took the names down in a list to quickly get..."
— Yahoo Local ReviewMore clinics in Charlestown
NEW Health Center
Patients praise: Friendly and kind staff members, particularly dental hygienists and some medical staff · Efficient appointment scheduling for some patients compared to other clinics.
Charlestown Community Health Center - Mass General Hospital
Patients praise: high-quality care from doctors and nurses · professional staff in clinical interactions.
Contact Nutrition and Wellness Service
Patients praise: Highly rated individual practitioners in the Charlestown area · Significant positive health improvements reported by clients.
Charlestown Community Health Center
Patients praise: General positive patient ratings for individual primary care physicians within the network.
MGH Charlestown Community Health Center Treatments & ...
Patients praise: Positive experiences with doctors, nurses, and clinical staff · Appreciation for the quality of medical care provided.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.