
NEW Health Center
Pediatrics • Charlestown, MA
Ratings by platform
- nutrifinder.net: 2.8/5 (51 reviews)
- postcard.inc: 3.5/5 (32 reviews)
- MapQuest/Yelp aggregation: 5.0/5 (3 reviews)
What patients say
Patients praise
- Some patients report excellent clinical care for pediatrics
- Accessibility and ability to get appointments quickly compared to other clinics
- Friendly, professional, and helpful hygienists and dental staff in some experiences
- Appreciation for the integrated, comprehensive community health services
Common complaints
- Reports of poor administrative/staff management and follow-up care
- Complaints regarding billing errors and insurance processing issues
- Concerns about dental care services and perceived push for unnecessary procedures
In patients' words
"I’ve taken my children here for pediatric care for 15 years. And I can say that the clinical team is excellent."
— nutrifinder.net user review"Horrible experience. Dr. Anne Rebecca Murray-Chiriboga runs this practice like a business, not a healthcare facility. She is stretched across multiple locations, leaving non-medical staff to manage patient care..."
— postcard.inc user review"First, they failed to correctly register my insurance information. Second, they charged me a higher amount that the paid procedure was supposed to cost."
— uscompanies.net user reviewMore clinics in Charlestown
Charlestown Community Health Center
Patients praise: high-quality care from doctors and nurses · professional staff in clinical interactions.
Pediatrics in Charlestown, MA - Primary Care | Specialists | Physicians
Patients praise: Patient-centered care and listening to parents and children · Kind, empathetic, and professional physicians.
Charlestown Urgent Care
Patients praise: Prompt and attentive staff members · Professional and compassionate doctors who take time to listen.
Nutrition and Wellness Service
Patients praise: Highly rated individual practitioners in the Charlestown area · Significant positive health improvements reported by clients.
Charlestown Community Health Center
Patients praise: General positive patient ratings for individual primary care physicians within the network.
MGH Charlestown Community Health Center
Patients praise: Positive experiences with doctors, nurses, and clinical staff · Appreciation for the quality of medical care provided.
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