SSM Health Medical Group
Women's Health • Centralia, IL
Ratings by platform
- SSM Health Official Site (Provider-specific: Alicia Davis, APRN-CNP): 4.6 out of 5 (based on 71 ratings) (23 reviews)
- Healthgrades (Provider-specific: Kendra Bowen, PA-C): 3.7 out of 5 (3 reviews)
What patients say
Patients praise
- Knowledgeable and thorough providers who listen to patients
- Compassionate and caring approach from many nurse practitioners and physicians
- Effective communication and detailed explanations of medical issues
- Prompt and excellent care experiences reported by some patients
Common complaints
- Long wait times in the emergency department and for appointments
- Perceived unprofessionalism or rudeness of some staff members and receptionists
- Difficulties in accessing care and consistency of psychiatric or specialist treatment
- Concerns regarding quality of care and perceived lack of empathy in certain departments
In patients' words
"She is A very caring person. Could't ask for better."
— SSM Health Patient Survey - Alicia Davis, APRN-CNP"Sat in pain 7 hrs! Still never got to see a DR! After 7 hr of waiting they announced they no longer do MRIs on the weekend."
— A-Better-Place Review - St. Mary’s Hospital/SSM Clinic ER"SSM health has gone down hill especially centralia’s staff."
— LocalityBiz Review - SSM Health Behavioral HealthMore clinics in Centralia
Providence Centralia Women's Center
Patients praise: Compassionate and knowledgeable physicians (specifically noted for Dr. Mark Nishiyama) · Some patients report feeling heard and respected.
Orthopedic Podiatry and Spine Care | Centralia, IL - SSM Health
Patients praise: Highly rated orthopedic podiatry/specialist care with frequent mentions of kindness and caring bedside manner · Good appointment experience reported (e.g., being squeezed in due to pain; minimal waiting).
Pulmonology - Quincy Medical Group
Patients praise: Professionalism and clinical competence · Effective listening and patient-centered communication.
Centralia, IL - Orthopedic Podiatry and Spine Care
Patients praise: Kind, courteous, and caring bedside manner · Thorough explanations and detailed care plans.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Centralia, or filter by state and specialty to compare patient ratings.