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Providence Centralia Women's Center

Women's Health • Centralia, IL

★★★★☆3.6/5131 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.7/5 stars (125 reviews)
  • Yelp (via Apple Maps): 2.5/5 stars (6 reviews)
  • Providence Official Site: Not specified (17 reviews)

What patients say

Patients praise

  • Compassionate and knowledgeable physicians (specifically noted for Dr. Mark Nishiyama)
  • Some patients report feeling heard and respected
  • Courteous and professional staff experiences reported by some patients

Common complaints

  • Long wait times for appointments
  • Feeling rushed during consultations
  • Perceived lack of attentiveness or care from some staff/doctors
  • Frustration with office scheduling policies and communication

In patients' words

"Other than the long wait... the staff was great. I am not the easiest person to deal with sometimes but the staff was great and they had me laughing and making me feel good by the time I left the office."

— LocalityBiz review

"The dr was extremely rushed and give me no time to ask all questions... It did not feel like quality care"

— LocalityBiz review

"I am completely satisfied with my care. If I have questions and/or medical issues to discuss I am always given the medical person's time and full attention."

— WebMD patient review (regarding Dr. Mark Nishiyama)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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