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Centralia Campus | Orthopaedic Center of Southern Illinois

Physical Therapy • Centralia, IL

★★★★★4.8/5361 reviews across 1 platforms

Ratings by platform

  • Orthopaedic Center of Southern Illinois (Centralia Campus page): 4.8 out of 5 stars (361 ratings)

What patients say

Patients praise

  • High quality of clinical care and professional medical expertise
  • Attentive, friendly, and knowledgeable providers and staff
  • Thorough explanations and effective communication with patients
  • Positive patient outcomes and rehabilitation experiences

Common complaints

  • Concerns regarding administrative/business office processes and billing policies (e.g., payment required before treatment)

In patients' words

"Dr Freehill is great. Very thorough and explains things very well. And we appreciate her kindness"

— rater8 patient review

"The quality of care is good but the business office is horrible. They will make you pay before being treated."

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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