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Centralia offers a new drug-free alternative for chronic pain ...

Pain Management • Centralia, IL

★★★★☆3.8/5213 reviews across 3 platforms

Ratings by platform

  • Ratings.MD (Kendra Bowen, PA-C): 4.9 out of 5 stars (121 ratings) (121 verified ratings)
  • Birdeye (CORE Health): 3.4 out of 5 stars (21 reviews)
  • Yelp (Providence Centralia Hospital): 2.1 out of 5 stars (71 reviews)

What patients say

Patients praise

  • Availability of drug-free chronic pain alternatives such as shockwave and laser therapy
  • Recognition of high-quality, personalized patient care by specific providers
  • Efficient and professional staff experiences at some locations

Common complaints

  • Difficulties with scheduling and communication
  • Concerns regarding prescription policies for controlled substances
  • Mixed patient experiences at local hospital facilities

In patients' words

"Kendra cares about me as a patient and as a person. She took the time to go through my medical records and recommended procedures that need to be done."

— Ratings.MD

"Can't return phone calls or answer the phone calls. Once complain publicly they will say they can't treat you."

— Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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