Centralia Oncology Clinic - Cancer Care Specialists of IL
Oncology • Centralia, IL
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS): 73.6/100 (Average MIPS quality score) (25 (Scored providers))
- Indeed.com: 2.3/5 (25 (Employee reviews))
- Birdeye: Not specified (Total of 15 reviews) (15 (Patient reviews))
What patients say
Patients praise
- Physician attentiveness and perceived care for patients
- Availability of dedicated support services such as patient advocates, nurse navigators, and counseling
- Comprehensive range of oncology/hematology services offered locally
Common complaints
- Employee reports of poor management and communication issues at the organization level
- Staff mentions of high turnover, especially in front office and billing roles
- Employee concerns regarding compensation and work-life balance
In patients' words
"He listens and I feel like he truly cares for me as a patient."
— Patient review via Birdeye"Lack of support/communication from upper management. Pay well below specialty standard. High turnover in front office..."
— Employee review on IndeedMore clinics in Centralia
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