SSM Health Express Clinic
Occupational Medicine • Centralia, IL
Ratings by platform
- Wheree: 8.8/10 (Excellent) (Not specified (aggregated data))
What patients say
Patients praise
- Friendly, welcoming, and professional staff members
- Providers described as knowledgeable, kind, and efficient
- Prompt service and short wait times in many instances
- Appreciation for the convenience and accessibility of the clinic
Common complaints
- Long waiting times for patients with appointments
- Concerns regarding staff management and efficiency of providers
- Reports of rude or unprofessional behavior by front desk staff
In patients' words
"The absolute best! I highly recommend! Quick, accurate, friendly & always willing to help! Love that we have such an amazing, knowledgeable, & friendly medical team & facility to go to when my/our regular physician isn’t available/out of office, etc."
— LocalityBiz reviewer"Terrible management by provider, no “express” is this express clinic! We had an appointment for 9am for a simple sports physical. We waited in the waiting room for over an hour past appointment time while numerous walk-ins that arrived after us were called back."
— LocalityBiz reviewer"The provider seem to be nice and accommodating, but the receptionist was rude and hateful. She was talking negatively about me behind a walk..."
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