SSM Health Behavioral Health - Centralia - Recovery.com
Behavioral Health • Centralia, IL
Ratings by platform
- SSM Health Official Provider Page: 4.9 out of 5 (30 ratings (for individual provider data))
- Yelp (via MapQuest): 3.5 out of 5 (3 reviews)
What patients say
Patients praise
- Friendly and caring staff members
- Effective medication management and responsive communication via patient portals
- Successful mental health improvement for some patients
Common complaints
- Long wait times for appointments
- Difficulty scheduling or obtaining appointments
- Staff turnover, particularly with psychiatric doctors
- Concerns regarding therapist communication style and validation
In patients' words
"Avoidant & Invalidating Therapist... Felt evasive and unsafe."
— LocalityBiz user review"I am feel better than I have in years! Also, staff is always friendly!"
— LocalityBiz user review"Used to be a great place for help. But now it’s difficult to get an appointment... SSM health has gone down hill especially centralia’s staff."
— LocalityBiz user reviewMore clinics in Centralia
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