SSM Health Behavioral Health - Centralia, IL
Behavioral Health • Centralia, IL
Ratings by platform
- Yelp/MapQuest: 3.5/5 (Yelp aggregate) (3 reviews (Yelp))
- USCompanies.net: Not specifically rated (1 review present) (1 review (USCompanies.net))
What patients say
Patients praise
- Appreciation for personalized, professional psychiatric care
- Positive experiences with specific nursing or clinical staff
- Recognition as a valuable community resource for mental health outpatient services
Common complaints
- Difficulty scheduling or maintaining appointments
- Complaints regarding staff responsiveness and professional conduct
- Concerns about high staff turnover affecting continuity of care
- Criticism of administrative policies (e.g., appointment cancellation/banning)
In patients' words
"Used to be a great place for help. But now it’s difficult to get an appointment... They also can’t seem to keep any psychiatric doctors long enough to get anyone a good method of treatment going."
— LocalityBiz user review"This is the best mental health center I have been seen there a few years and I would recommend there to anyone for their outpatient mental health services. They really do care!!"
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