UMass Memorial Health
Rheumatology • Worcester, MA
Ratings by platform
- UMass Memorial Health Physician Directory: 4.9/5 (200+ reviews)
- WebMD Care (11 reviews)
- U.S. News & World Report (specific orthopedic surgeon example): 5/5 (117 reviews)
What patients say
Patients praise
- many individual rheumatology and orthopedic physicians maintain high patient ratings (often 4.8-5.0 range)
- some patients report positive experiences with doctors listening to concerns, explaining conditions clearly, and providing effective care
Common complaints
- reports of billing issues and unexpected charges
- concerns regarding long wait times and ineffective scheduling/communication
- complaints about unprofessional or dismissive staff and physician bedside manner
- dissatisfaction with the handling of sensitive medical results and patient treatment experiences
In patients' words
"Unfortunately I can not give less than 1 star, they cancelled my wife's schedule waiting for 1 year, reschedule after 6 months when we showed up after confirming that appointment they said there is no appointment... secretary from Dr Tara N. Kumaraswami, MD is very rude, unprofessional."
— Birdeye patient reviewMore clinics in Worcester
UMass Rheumatology Clinical Care
Patients praise: High patient satisfaction with clinical expertise and detailed knowledge for complex conditions · Physicians described as compassionate, thorough, and effective listeners by many patients.
Suzanne Gilman, MD
Patients praise: High patient ratings on official group website.
UMass Memorial Medical Group - Central Mass OB-GYN
Patients praise: many providers are described as kind, compassionate, and thorough · appreciation for clear explanations and high-quality clinical care.
Central Massachusetts Podiatry
Patients praise: High patient satisfaction regarding bedside manner, kindness, and professional demeanor. · Effective diagnosis and treatment of various foot, ankle, and nail conditions..
Worcester Dermatology Associates
Patients praise: Kind, compassionate, and knowledgeable clinicians (specifically nurse practitioners and physician assistants) · Effective aesthetic and medical treatments.
APDerm
Patients praise: Compassionate, kind, and supportive bedside manner for some providers · High satisfaction with clinical outcomes and treatment expertise.
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