APDerm
Dermatology • Worcester, MA
Ratings by platform
- WebMD Care: 5.0/5 (74 reviews)
- Vitals: 4.9/5 (7 reviews)
- Healthgrades: 3.7/5 (7 reviews)
- RateMDs: 3.6/5 (27 reviews)
- Birdeye (17 reviews)
What patients say
Patients praise
- Compassionate, kind, and supportive bedside manner for some providers
- High satisfaction with clinical outcomes and treatment expertise
- Welcoming office environments for certain practices
- Thorough and informative consultations reported by some patients
Common complaints
- Long wait times for appointments and in the waiting room
- Unprofessional or rude staff behavior
- Issues with office management, billing, and scheduling errors
- Concerns regarding medical professionalism and bedside manner
- Perceived lack of thoroughness in consultations
- Privacy concerns regarding HIPAA in open office settings
In patients' words
"After waiting 20 minutes... she didn’t apologize and rudely told me I was early. My appointment was at 9 am. It was 9:20. She was late. Blaming me? Really?? She was rude and indignant."
— Healthgrades patient review"It is extremely loud in the waiting room because the reception desk is exposed and wide open. I heard about other patients problems, insurance info and person info."
— Patient review on medicals-health.comMore clinics in Worcester
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Patients praise: Kind, compassionate, and knowledgeable clinicians (specifically nurse practitioners and physician assistants) · Effective aesthetic and medical treatments.
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Patients praise: Professional and knowledgeable clinical staff (doctors and nurse practitioners) · Friendly, kind, and warm office staff.
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