Our Worcester Location - Worcester Dermatology ...
Dermatology • Worcester, MA
Ratings by platform
- Google via Birdeye/TrustAnalytica: 4.9 out of 5 stars (based on over 1,100 reviews) (1,127 reviews (as of February 2025))
- Yelp (The Dermatology Center of Worcester): 2.5 out of 5 stars (8 reviews)
What patients say
Patients praise
- Kind, compassionate, and knowledgeable clinicians (specifically nurse practitioners and physician assistants)
- Effective aesthetic and medical treatments
- Helpful and outgoing staff in some patient experiences
Common complaints
- Unprofessional, rude, or arrogant staff behavior
- Long wait times and scheduling/system issues
- Concerns regarding HIPAA compliance and privacy in the waiting area
- Perceived poor bedside manner of specific physicians
- Issues with billing and insurance policies
In patients' words
"The office, however, is another story. I just went to my latest appointment with her and the office told me, upon arrival, that I didn’t have an appt... That is not how this should work. There is no consequence for you disrupting my day, costing me time and money to get out there, with absolutely no real apology."
— The Dermatology Center of Worcester Testimonials page"It is extremely loud in the waiting room because the reception desk is exposed and wide open. I heard about other patients problems, insurance info and person info (addresses, birthdays and phone numbers.)."
— medicals-health.com user review of Worcester Dermatology Associates"I always appreciate Dr. Kates for his honesty, knowledge, and skill. I see him for general dermatology as well as botox and fillers. He never tries to talk me into anything. And he is very reassuring as I am typically anxious with needles."
— RateMDs.com user review of Dr. Seth KatesMore clinics in Worcester
Dermatology in Worcester, MA
Patients praise: Compassionate, kind, and supportive bedside manner for some providers · High satisfaction with clinical outcomes and treatment expertise.
The Dermatology Center of Worcester | Medical & Cosmetic ...
Patients praise: Professional and knowledgeable clinical staff (doctors and nurse practitioners) · Friendly, kind, and warm office staff.
UMass Memorial Medical Group - Central Mass OB-GYN
Patients praise: many providers are described as kind, compassionate, and thorough · appreciation for clear explanations and high-quality clinical care.
Expert Podiatrists in Worcester & Westborough, Massachusetts
Patients praise: High patient satisfaction regarding bedside manner, kindness, and professional demeanor. · Effective diagnosis and treatment of various foot, ankle, and nail conditions..
Vascular and Endovascular Surgery | UMass Memorial Health
Patients praise: Professionalism and expertise of surgeons · Compassionate, clear, and thorough communication from medical staff.
Scheffel Foot Center
Patients praise: High patient satisfaction and strong overall ratings · Caring, patient, and competent provider perceptions.
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