Rheumatology Clinical Care - UMass Chan Medical School
Rheumatology • Worcester, MA
Ratings by platform
- UMass Memorial Health Provider Portal: 4.9 out of 5 stars (aggregate across several UMass Memorial profiles) (286 ratings for Dr. Salomon-Escoto; 238 for Dr. Chopra; 279 for Dr. Wu; 315 for Dr. Traverse)
- WebMD: 3.5 out of 5 stars (22 ratings and 3 reviews)
- Healthgrades: 4.6 out of 5 stars (7 reviews)
What patients say
Patients praise
- High patient satisfaction with clinical expertise and detailed knowledge for complex conditions
- Physicians described as compassionate, thorough, and effective listeners by many patients
- Appreciation for providers who review medical history carefully and strive to refine therapies
- Some providers recognized for being highly effective and well-regarded for long-term care management
Common complaints
- Reports of being dismissive or rude during consultations
- Difficulties with office communication, such as lack of callbacks for medication refills
- Concerns about inadequate examinations or feeling rushed during appointments
- Frustration over being referred to mid-level providers (e.g., Nurse Practitioners) instead of seeing the physician
In patients' words
"Have been seeing Dr. Kay for years for SLE. Have been very happy with my care received and everyone in the clinic."
— WebMD review for Dr. Jonathan Kay"He is extremely compassionate , takes the time to listen and has the knowledge and devotion to continuously strive to refine my therapies... I would highly recommend him to anyone."
— Healthgrades review for Dr. William Traverse"I contacted this physician as she was recommended and closer than Boston. No full exam, she is too busy with other things and only to be pushed off to a Nurse Practitioner."
— Healthgrades review for Dr. Karen Salomon-Escoto"Dr. Wolf never called back. I called 3 times. I needed a refill on medication and nothing. I don't know who's dropped the ball, the office staff or the doctor himself, but it's so wrong."
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