UMass Rheumatology Clinical Care
Rheumatology • Worcester, MA
Ratings by platform
- UMass Memorial Health Provider Portal: 4.9/5 (286 reviews)
- WebMD: 3.5/5 (22 reviews)
- Healthgrades: 4.6/5 (7 reviews)
What patients say
Patients praise
- High patient satisfaction with clinical expertise and detailed knowledge for complex conditions
- Physicians described as compassionate, thorough, and effective listeners by many patients
- Appreciation for providers who review medical history carefully and strive to refine therapies
- Some providers recognized for being highly effective and well-regarded for long-term care management
Common complaints
- Reports of being dismissive or rude during consultations
- Difficulties with office communication, such as lack of callbacks for medication refills
- Concerns about inadequate examinations or feeling rushed during appointments
- Frustration over being referred to mid-level providers (e.g., Nurse Practitioners) instead of seeing the physician
In patients' words
"Have been seeing Dr. Kay for years for SLE. Have been very happy with my care received and everyone in the clinic."
— WebMD review for Dr. Jonathan Kay"He is extremely compassionate , takes the time to listen and has the knowledge and devotion to continuously strive to refine my therapies... I would highly recommend him to anyone."
— Healthgrades review for Dr. William Traverse"I contacted this physician as she was recommended and closer than Boston. No full exam, she is too busy with other things and only to be pushed off to a Nurse Practitioner."
— Healthgrades review for Dr. Karen Salomon-Escoto"Dr. Wolf never called back. I called 3 times. I needed a refill on medication and nothing. I don't know who's dropped the ball, the office staff or the doctor himself, but it's so wrong."
— Vitals review for Dr. Gary WolfMore clinics in Worcester
UMass Memorial Health
Patients praise: many individual rheumatology and orthopedic physicians maintain high patient ratings (often 4.8-5.0 range) · some patients report positive experiences with doctors listening to concerns, explaining conditions clearly, and providing effective care.
Suzanne Gilman, MD
Patients praise: High patient ratings on official group website.
UMass Memorial Medical Group - Central Mass OB-GYN
Patients praise: many providers are described as kind, compassionate, and thorough · appreciation for clear explanations and high-quality clinical care.
Central Massachusetts Podiatry
Patients praise: High patient satisfaction regarding bedside manner, kindness, and professional demeanor. · Effective diagnosis and treatment of various foot, ankle, and nail conditions..
Worcester Dermatology Associates
Patients praise: Kind, compassionate, and knowledgeable clinicians (specifically nurse practitioners and physician assistants) · Effective aesthetic and medical treatments.
APDerm
Patients praise: Compassionate, kind, and supportive bedside manner for some providers · High satisfaction with clinical outcomes and treatment expertise.
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