Quest Diagnostics
Laboratory Services • Winter Haven, FL
Ratings by platform
- LocalityBiz, Yelp, MapQuest: 1/5
What patients say
Patients praise
- Efficient service when an appointment is scheduled
- Quick wait times for some patients
- Polite and skilled care from certain staff members/supervisors
Common complaints
- Rude or unprofessional staff interactions
- Painful blood draws and technical errors
- Billing and insurance complications (general to company)
- Inconsistent service quality depending on the staff member
In patients' words
"I've had mixed experiences depending on who I get here but there is 1 person in particular who twice now has decided she can't find a vein so pulls from my bicep area... On the flip side I've been to others here and had zero pain and zero issues."
— LocalityBiz review"Made an appointment 40 mins before showing up. Plenty of openings. When I got there I checked in via my phone and was in and out in 20."
— MapQuest reviewMore clinics in Winter Haven
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