Winter Haven | Your Partner in Accurate Diagnostic ...
Diagnostic Imaging • Winter Haven, FL
Ratings by platform
- Birdeye (Advance Technological Radiology PA): 4.4/5 (658)
- Birdeye (MRI Associates of Winter Haven): 4.7/5 (909)
- Birdeye (BayCare Laboratories): 4.9/5 (656)
What patients say
Patients praise
- professional, compassionate, and knowledgeable nursing/medical staff
- efficient, fast, and timely service for laboratory and imaging procedures
- high willingness among patients to recommend services
- clear explanations from clinicians and personalized care
- clean and organized facilities
Common complaints
- concerns regarding customer service and long hold times
- reports of staff appearing standoffish, rushed, or lacking manners
- occasional complaints about administrative issues like referral delays
- varying experiences with imaging environments (e.g., lack of warmth or comfort)
In patients' words
"Many reviewers praise the professionalism and compassion demonstrated by nurses and doctors alike, emphasizing their attentive approach in addressing individual needs."
— Wheree (Winter Haven Hospital)"The worse customer service ever. Constant back and forth on my referral not received even though my doctor office confirmed it was faxed and the receptionist lack manners and compassion."
— Birdeye (Advance Technological Radiology PA)"Fast, efficient, professional, no bruising what more could you ask for in a lab."
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