
Akumin
Diagnostic Imaging • Winter Haven, FL
What patients say
Patients praise
- professional, compassionate, and knowledgeable nursing/medical staff
- efficient, fast, and timely service for laboratory and imaging procedures
- high willingness among patients to recommend services
- clear explanations from clinicians and personalized care
- clean and organized facilities
Common complaints
- concerns regarding customer service and long hold times
- reports of staff appearing standoffish, rushed, or lacking manners
- occasional complaints about administrative issues like referral delays
- varying experiences with imaging environments (e.g., lack of warmth or comfort)
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