A.T. Radiology
Diagnostic Imaging • Winter Haven, FL
Ratings by platform
- Birdeye (aggregating Google and other sources): 4.4/5 (658 reviews)
- Yelp: 2/5 (19 reviews)
What patients say
Patients praise
- Friendly and helpful technicians and staff in some instances
- Efficient and on-time service for some patients
- Comfortable diagnostic procedures when they proceed as planned
Common complaints
- Difficulty scheduling appointments and long hold times on the phone
- Poor customer service and lack of professional manners from staff
- Billing errors, insurance coverage confusion, and unexpected fees
- Frequent appointment cancellations or rescheduling by the facility
- Strict policies perceived as insensitive (e.g., patient companion restrictions)
In patients' words
"Had an MRI here today. Very nice staff. Appointment was for 3:30 and I was taken back for MRI AT 3:30."
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