Winter Haven Adult
Laboratory Services • Winter Haven, FL
Ratings by platform
- Birdeye (AdventHealth Winter Haven ER): 4.0/5 (74)
- Birdeye (Winter Haven Hospital Center for Psychiatry): 3.0/5 (528)
- Solv (AdventHealth Centra Care): 2.8/5 (4)
- Birdeye (American Care Medical Center): 4.6/5 (178)
- Birdeye (Millennium Physician Group): 3.3/5 (49)
What patients say
Patients praise
- Compassionate and dedicated nursing and clinical staff in specific instances
- Efficient check-in processes for some patients
- Effective substance abuse counseling and supportive group therapy environments
- Professional and knowledgeable medical care noted by satisfied patients
Common complaints
- Inconsistent patient communication and difficulty reaching staff for follow-ups
- Reports of dismissive or invalidating staff behavior during mental health crises
- Long wait times in emergency or urgent care settings
- Concerns regarding the thoroughness of facility cleaning protocols
- Allegations of unprofessional conduct or disrespectful treatment by medical personnel
In patients' words
"I was a walk-in on a Friday afternoon. I was kindly and efficiently checked-in. Every staff member was kind, caring and efficient."
— Birdeye review of AdventHealth Winter Haven ER"Behavioral Choices provided a safe setting for me to express my fears and concerns... I am now 9 months clean and strong. Highly recommend."
— LocalityBiz review of Behavioral Choices Inc."I am writing this review because my recent visit to this hospital during a severe panic/anxiety attack was one of the most invalidating and distressing medical experiences I have ever had."
— Birdeye review of AdventHealth Winter Haven ERMore clinics in Winter Haven
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