Urgent Care/Walk-Ins
Emergency Care • Windham, CT
Ratings by platform
- Solv: 1.4 out of 5 (12 ratings (for ConvenientMD))
- Solv: 1.7 out of 5 (6 ratings (for Mercy Windham Express Care))
- Solv: 1.5 out of 5 (2 ratings (for Med-East Medical Walk-in Center))
What patients say
Patients praise
- Some staff members described as accommodating and friendly
- Occasional reports of compassionate care and efficient visits
Common complaints
- Long wait times for appointments and walk-ins
- Concerns over misdiagnosis or poor assessment skills
- Reports of rude, dismissive, or unprofessional bedside manner from staff and providers
- Dissatisfaction with billing practices
- Concerns regarding hygiene or lack of protective measures
In patients' words
"Total misdiagnosis. Said I had bronchitis, presrcribed medication, still had same problem for days, had to go to emergency room and got a diagnosis of heart failure."
— Birdeye review for ConvenientMD"As an RN myself, I was disappointed with how they approached my child and me. I caught a couple of them at the desk rolling their eyes at me after I asked a question about the wait time."
— Solv review for Mercy Windham Express Care"My family came in for Covid tests during the pandemic without ever entering an exam room. ConvinientMD still billed everyone for individual office visits and claims this is standard practice. Very shady billing practices."
— WebMD review for ConvenientMDMore clinics in Windham
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