Windham Hospital
Emergency Care • Windham, CT
Ratings by platform
- Solv: 1.4/5 (12 reviews)
- Solv: 1.7/5 (6 reviews)
- Solv: 1.5/5 (2 reviews)
What patients say
Patients praise
- Some staff members described as accommodating and friendly
- Occasional reports of compassionate care and efficient visits
Common complaints
- Long wait times for appointments and walk-ins
- Reports of rude, dismissive, or unprofessional bedside manner from staff and providers
- Dissatisfaction with billing practices
- Concerns regarding hygiene or lack of protective measures
In patients' words
"Total misdiagnosis. Said I had bronchitis, presrcribed medication, still had same problem for days, had to go to emergency room and got a diagnosis of heart failure."
— Birdeye review for ConvenientMD"As an RN myself, I was disappointed with how they approached my child and me. I caught a couple of them at the desk rolling their eyes at me after I asked a question about the wait time."
— Solv review for Mercy Windham Express Care"My family came in for Covid tests during the pandemic without ever entering an exam room. ConvinientMD still billed everyone for individual office visits and claims this is standard practice. Very shady billing practices."
— WebMD review for ConvenientMDMore clinics in Windham
Urgent Care in Willimantic, CT| Hartford Healthcare
Patients praise: Efficient and sensitive care from clinical staff in some instances · Friendly and compassionate interactions reported by some patients.
ConvenientMD
Patients praise: general accessibility of walk-in care.
OBGYN Group of Eastern Connecticut
Patients praise: Friendly, efficient, and professional staff · Knowledgeable, compassionate, and attentive providers.
Heart & Vascular Institute at Windham Hospital
Patients praise: High patient satisfaction scores for cardiology and elective outpatient surgery (up to 4.9/5 in some internal surveys) · Providers described as thorough, caring, and clear in their explanations of complex cardiac conditions.
The Ayer Neuroscience Institute at Windham Hospital
Patients praise: high star ratings for individual providers (typically 4.4 to 5.0 out of 5) · collaborative, multi-specialist approach to treatment planning.
Orthopaedic Associates of Maine
Patients praise: Knowledgeable and professional staff, therapists, and physicians · Friendly, warm, and caring atmosphere for patients.
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