The Ayer Neuroscience Institute at Windham Hospital
Neurology • Windham, CT
Ratings by platform
- Hartford HealthCare/Ayer Neuroscience Institute provider pages: Typically 4.4 to 5.0 out of 5 for individual providers on the Hartford HealthCare website (Varies by provider; many have dozens of surveys (e.g., 85-94))
- Birdeye (for Seizure and Epilepsy Clinic location): 1.3 out of 5 (3)
What patients say
Patients praise
- high star ratings for individual providers (typically 4.4 to 5.0 out of 5)
- collaborative, multi-specialist approach to treatment planning
Common complaints
- administrative staff responsiveness issues
- difficulty reaching staff by phone
- pre-authorization and scheduling errors
- unprofessional office behavior (gossip)
In patients' words
"Administrative staff is not good here. When they say they will call me back, they rarely do. I call them back... While I visit the office, they gossip loudly."
— Birdeye review for a related Ayer Neuroscience Institute locationMore clinics in Windham
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