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The Ayer Neuroscience Institute at Windham Hospital

Neurology • Windham, CT

★★★★★4.9/588 reviews across 2 platforms

Ratings by platform

  • Hartford HealthCare/Ayer Neuroscience Institute provider pages: 5.0/5 (85 reviews)
  • Birdeye (for Seizure and Epilepsy Clinic location): 1.3/5 (3 reviews)

What patients say

Patients praise

  • high star ratings for individual providers (typically 4.4 to 5.0 out of 5)
  • collaborative, multi-specialist approach to treatment planning

Common complaints

  • administrative staff responsiveness issues
  • difficulty reaching staff by phone
  • pre-authorization and scheduling errors
  • unprofessional office behavior (gossip)

In patients' words

"Administrative staff is not good here. When they say they will call me back, they rarely do. I call them back... While I visit the office, they gossip loudly."

— Birdeye review for a related Ayer Neuroscience Institute location

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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