Heart & Vascular Institute at Windham Hospital
Cardiology • Windham, CT
Ratings by platform
- Hartford HealthCare internal/Press Ganey surveys: 4.9/5 (400 reviews)
- Vivian Health: 3.3/5 (7 reviews)
- Leapfrog Group
What patients say
Patients praise
- High patient satisfaction scores for cardiology and elective outpatient surgery (up to 4.9/5 in some internal surveys)
- Providers described as thorough, caring, and clear in their explanations of complex cardiac conditions
- Strong performance in Leapfrog patient experience metrics for outpatient surgery, with high scores for communication and facility quality
- Positive experiences noted for speed and friendliness in general hospital interactions
Common complaints
- Reports of high nurse-to-patient ratios in the emergency department
- Complaints regarding staff communication and feelings of being ignored or rushed by some providers
- Staff morale concerns within the emergency department
In patients' words
"Dr Casey went through my test with me and told me everything, explaining it in in layman's terms. Great Dr. Highly recommend him."
— Verified patient review on Windham Hospital websiteMore clinics in Windham
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