ConvenientMD
Emergency Care • Windham, CT
Ratings by platform
- Birdeye: 4.3/5 (1,281 reviews)
- Solv Health: 1.4/5 (12 reviews)
- WebMD (2 reviews)
What patients say
Patients praise
- general accessibility of walk-in care
Common complaints
- long wait times despite walk-in model
- poor bedside manner and staff attitude
- billing practices (e.g., charges for services not provided or considered unfair)
- issues with prescription handling
In patients' words
"Was turned away and told not to come back because a nurse practitioner named Brenda didn’t like me. It was complete discrimination on her part..."
— Birdeye"My family came in for Covid tests during the pandemic without ever entering an exam room. ConvinientMD still billed everyone for individual office visits and claims this is standard practice. Very shady billing practices."
— WebMD"Terrible! They say "reserve a spot" waiting an hour to get attitude from woman at the counter. After being misdiagnosed here previously we only come for ..."
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