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Wilmington Trauma Center

Trauma Care • Wilmington, NC

What patients say

Patients praise

  • Some counselors are described as exemplary and professional

Common complaints

  • Reports of unhelpful or unprofessional staff (technicians)
  • Concerns regarding lack of attention to patient needs and communication issues
  • Negative experiences with medication management and treatment protocols
  • Complaints about lost personal belongings

In patients' words

"The only positive aspect of the program were some of the counselors were exemplary! ... But that is where it ends. The techs were singularly awful... I was refused even a Tums bc the tech said she was 2 'busy.'"

— Rehab.com User Review

"It was evident that the care staff are not in any way qualified to identify autism vs. pure mental illness vs. drug addiction."

— LocalityBiz User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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