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Wilmington Treatment Center

Trauma Care • Wilmington, NC

★★★★☆3.5/5750 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.5/5 (725 reviews)
  • Best-rehabs.com: 3.8/5 (25 reviews)

What patients say

Patients praise

  • Effective treatment and recovery support
  • Compassionate and understanding staff members
  • High regard for facility cleanliness and condition of newer buildings
  • Positive feedback on the family program
  • Specialized 'Operation Recovery' track for military and first responders

Common complaints

  • Complaints regarding staff behavior and perceived lack of respect
  • Dissatisfaction with strict rules and daily schedules (e.g., dormitory curfew)
  • Reports of insufficient one-on-one time with counselors
  • Lack of programming options and excessive free time between sessions
  • Concerns about the brevity of the program and lack of follow-up care

In patients' words

"but the techs treat you like animals. They don't respect... Always yelling at you like... That’s the only thing I don't like."

— Birdeye review snippet

"praised being able to talk without worry but mentioned a lack of one-on-one time with counselors."

— Best-rehabs.com review snippet

"if you're looking for a five star Treatment center WTC is definitely the place to go I have learned so much from them all also I found myself again and WTC helped saved my life thank you all."

— Birdeye review snippet

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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