Chronic Care Management Program - MCR Health
Chronic Care Management • White Springs, FL
Ratings by platform
- LocalityBiz (MCR Health Fruitville location): 1 out of 5 stars (based on specific user reviews) (Multiple individual negative reviews cited)
What patients say
Patients praise
- Dedicated care management staff to assist with personalized care plans
- Some individual medical professionals described as superb
- Support available for navigating complex healthcare systems
Common complaints
- Reports of poor communication and difficulty reaching staff by phone
- Allegations of unprofessional or rude behavior by some front-desk staff
- Reported issues with appointment availability and long wait times for new patients
- A resolved discrimination complaint regarding communication accessibility for deaf/hard-of-hearing patients
- Internal employee feedback noting workplace challenges and high staff turnover
In patients' words
"Every medical professional I've come into contact with at MCR Health has been superb! Then they even deliver my medications to my home! A++!."
— Yelp user review (MCR Health Bradenton)"The receptionist is unpleasant, from the moment I arrived she wouldn't let me speak and she had no desire to help... it made me feel super helpless."
— LocalityBiz user review (MCR Health Fruitville)More clinics in White Springs
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