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CareHarmony - Chronic Care Management - Florida Urology Center
Chronic Care Management • White Springs, FL
Ratings by platform
- Birdeye: 4.7/5 (715 reviews)
What patients say
Patients praise
- Provides coordinated care and support for patients with chronic conditions
- Offers proactive, 24/7 access to care coordination beyond standard office hours
- Aims to help patients manage health more effectively between doctor visits
- Partnered with established medical practices to deliver services
Common complaints
- Concerns about unsolicited outreach ("cold calls") from the service
- Perception of the service as unnecessary or a scam by some patients
- Confusion regarding billing and potential out-of-pocket costs for Medicare beneficiaries
- Limited perceived value of the monthly phone calls versus the billed costs
In patients' words
"I was called out of the blue and the only dr. they had listed for me had retired 6 months earlier. I asked if it was a scam. I had the "service" for 1 1/2 days before coming to my senses and stopping it."
— Birdeye review of CareHarmony"The "care" consisted of a monthly phone call asking a few questions that lasted for minutes and for which they billed Medicare over $150 per call."
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