Mass Eye and Ear
Otolaryngology (ENT) • Weymouth, MA
Ratings by platform
- Yahoo Local: 2.0/5 (10 reviews)
What patients say
Patients praise
- Highly skilled and compassionate physicians and medical specialists
- Effective and efficient surgical care for specific procedures
- Professionalism of some front-office staff members
- Positive experiences with pediatric care providers
Common complaints
- Difficulty reaching the office by phone
- Long wait times for appointments and in-office visits
- Unprofessional or rude administrative/front-desk staff
- Concerns regarding billing practices, including unexpected facility fees and high costs for brief consultations
- Lack of follow-up after appointments
In patients' words
"The doctors... all great. The layout... front office staff... all great."
— Patient review, Yahoo Local"I felt like my doctor was excellent! I'm torn, because I feel comfortable with the medical advice. It's unfortunate, because it's more of a problem how the office in general is run."
— Patient review, A-Better-Place.com / My Vision CareMore clinics in Weymouth
Mass Eye and Ear
Patients praise: Highly positive feedback regarding the medical expertise, compassion, and efficacy of specific doctors (e.g., Dr. Monica Lee, Dr. Bridget Burgess) · Successful surgical outcomes and efficient treatment plans for ear, nose, and throat issues.
Plymouth Ears Nose and Throat
Patients praise: High patient satisfaction and recommendation rates for specific individual physicians (e.g., Dr. Cathy Chong) · Physicians described as skilled, patient, and good listeners in some instances.
Boston Children's Hospital
Patients praise: Thorough and informative explanations of conditions and treatments · Professional, personable, and approachable medical staff.
South Shore Health
Patients praise: highly regarded orthopedic surgeons with strong patient ratings · praise for professional, compassionate, and attentive bedside manner.
Brigham and Women's Neurosurgery at South Shore Health
Patients praise: High patient satisfaction with surgeon bedside manner, kindness, and professionalism · Surgeons are described as thorough in explaining medical conditions, imaging, and treatment options in plain language.
Pulmonology in South Weymouth, MA - Primary Care | Physicians
Patients praise: High ratings for bedside manner and thoroughness for several physicians · Strong communication and active listening skills reported by many patients.
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