Brigham and Women's Neurosurgery at South Shore Health
Neurosurgery • Weymouth, MA
What patients say
Patients praise
- High patient satisfaction with surgeon bedside manner, kindness, and professionalism
- Surgeons are described as thorough in explaining medical conditions, imaging, and treatment options in plain language
- Patients report feeling heard and not rushed during appointments
- Helpful and professional support staff reported by many patients
- Clear and effective communication regarding complex treatment plans and insurance situations
Common complaints
- Reports of long wait times for appointments and during office visits
- Occasional complaints about unhelpful or uncaring office staff
In patients' words
"Dr. Rahal was so kind and patient. He took the time to explain things to me that I had not completely understood before."
— Patient review of Dr. Jason P. Rahal"I have to say I never had a doctor spend as much time with me... making me understand my position with my back the possibility of different perspectives and procedures that might be available."
— Patient review of Dr. Tracy L. Ansay"Dr. Stephen was one of the kindest doctors I've ever met. He explained things thoroughly and put my mind at ease. He runs a little behind because he actually spends time talking to his patients."
— Patient review of Dr. James Harris StephenMore clinics in Weymouth
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