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Medallus Urgent Care

Laboratory Services • West Valley City, UT

Ratings by platform

  • Solv Health: 1.0/5
  • Apple Maps
  • Bippermedia: 3.3 (402 reviews)
  • Yelp (18 reviews)

What patients say

Patients praise

  • Professional/friendly staff and good care in some reviews
  • Quick check-ins/prompt service and being seen and out efficiently (in some positive reviews)
  • Convenient services for urgent care and on-demand primary care with walk-in/late hours

Common complaints

  • Long wait times/delays (including hour-and-a-half waits or seen well after appointment time)
  • Rude or very negative staff interactions (e.g., described as very rude)
  • Concerns about quality/medication comfort or billing/financial disputes (e.g., charged more than expected)

In patients' words

"“Absolutely terrible. Me and one other person and i waited an HOUR AND A HALF.”"

— Yahoo/local review excerpt (Medallus Urgent Care - American Fork page)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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