Medallus Urgent Care in West Valley | On Demand Primary Care |
Laboratory Services • West Valley City, UT
Ratings by platform
- Solv Health: 1.0/5 average (includes wait-time 4.0, quality of care 1.0, bedside manner 1.0, staff friendliness 2.0, and overall 1.0) (Not stated on snippet (Solv page shows averages by category))
- Apple Maps: 1.9 (as shown by snippet) (Not stated on snippet)
- Bippermedia (aggregated reviews): 3.3 (402 reviews)
- Yelp: Not provided in snippet (18 reviews listed) (18 reviews)
What patients say
Patients praise
- Professional/friendly staff and good care in some reviews
- Quick check-ins/prompt service and being seen and out efficiently (in some positive reviews)
- Convenient services for urgent care and on-demand primary care with walk-in/late hours
Common complaints
- Long wait times/delays (including hour-and-a-half waits or seen well after appointment time)
- Rude or very negative staff interactions (e.g., described as very rude)
- Concerns about quality/medication comfort or billing/financial disputes (e.g., charged more than expected)
In patients' words
"“Absolutely terrible. Me and one other person and i waited an HOUR AND A HALF.”"
— Yahoo/local review excerpt (Medallus Urgent Care - American Fork page)"“horrible staff! very rude! The nurse was extremely rude”"
— Apple Maps (West Valley) snippet"“I've been here a few times, and enjoyed each experience… The only reason I didn't give 5 stars was because of the wait time.”"
— helpyouachieve.com customer review excerpt (West Valley City)"“Average rating is 1.0 out of 5… includes … wait-time 4.0 … quality of care 1.0 … bedside manner 1.0”"
— Solv Health (West Valley City) snippetMore clinics in West Valley City
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