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West Valley Clinic Lab

Laboratory Services • West Valley City, UT

★★★★★4.8/5441 reviews across 3 platforms

Ratings by platform

  • Intermountain Health Official Site: 4.9/5 (307 reviews)
  • weightlossclinic.care: 4.8/5 (103 reviews)
  • Birdeye: 3.7/5 (31 reviews)

What patients say

Patients praise

  • Positive feedback for specific physicians, nurses, and staff, who are described as professional, understanding, and kind
  • Appreciation for the convenience of on-site services, including the laboratory
  • General praise for the helpfulness of check-in and administrative staff

Common complaints

  • Frustration with billing practices, specifically regarding claims of bogus charges and difficulty resolving billing issues
  • Challenges with scheduling, including difficulty getting appointments with new providers
  • Occasional wait times at the lab

In patients' words

"Always great service here, the employees are all really nice and helpful, it’s usually pretty fast and I think the longest I ever had to wait was just over 10 minutes."

— Birdeye review

"Had to go downstairs for blood work and little bit of a wait, but they were busy."

— Weightlossclinic.care review

"Disappointed. Wanted to find a female primary provider... Called the West Valley clinic and both were not accepting new patients."

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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