West Valley Clinic Lab - Intermountain Health
Laboratory Services • West Valley City, UT
Ratings by platform
- Intermountain Health Official Site: 4.9/5 (Family Medicine department) (307 ratings)
- weightlossclinic.care: 4.8/5 (103 reviews)
- Birdeye: 3.7/5 (31 reviews)
What patients say
Patients praise
- Positive feedback for specific physicians, nurses, and staff, who are described as professional, understanding, and kind
- Appreciation for the convenience of on-site services, including the laboratory
- General praise for the helpfulness of check-in and administrative staff
Common complaints
- Frustration with billing practices, specifically regarding claims of bogus charges and difficulty resolving billing issues
- Challenges with scheduling, including difficulty getting appointments with new providers
- Occasional wait times at the lab
In patients' words
"Always great service here, the employees are all really nice and helpful, it’s usually pretty fast and I think the longest I ever had to wait was just over 10 minutes."
— Birdeye review"Had to go downstairs for blood work and little bit of a wait, but they were busy."
— Weightlossclinic.care review"Disappointed. Wanted to find a female primary provider... Called the West Valley clinic and both were not accepting new patients."
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